Bad online reviews must be proven

Bad online reviews must be proven

Anyone who criticizes a company on an online review portal must be able to prove their claims. Otherwise, the company has the right to have the review removed.

Does anyone evaluate a company on a basis Negative online portal and claims certain processes, he must also do so prove. Failing this, the company may request that registration deleted becomes.

The case

A customer was dissatisfied with the services of his moving company. SO evaluated later he has one Online review platform the company with only one star out of five possible. Among others claims he says in the text of his post that a piece of furniture is being transported damaged and no one had taken care to repair the damage. The owner of the moving company defended himself and denied, that there was damage to the furniture. He complained that the customer's claim that he had not been taken care of damage reputation for his business.

The jugement

The court convicted the author of the review, who stated delete the complaint. The customer's negative comments on the online review portal damaged the company's image. The customer has the right to express his opinion on the order.

THE controversial statementis a piece of furniture damaged was not an opinion, but a Statement of fact. Because it's something Really arrive should be. The evaluated company should only accept it if it corresponds to the truth. Thus, in the event of a dispute, the author who asserts a fact must provethat these too in force East. According to the court, the mover's client had not respected this obligation.

The business owner could therefore demand that appropriate measures be taken. Passage deleted and the client no longer claims it.

Frankenthal Regional Court (Palatinate), judgment of May 22, 2023, case number 6 O 18/23

Bad customer ratings? Review portals: how to respond to reviews correctly > To learn more, click here!DHB now also digital!Simply click here and sign up for DHB Digital!

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Engagement pilot: The city and VHS offer educational leave to volunteers

Engagement pilot: The city and VHS offer educational leave to volunteers

The first block begins on September 26 and ends on September 28. The second block is planned for the period from November 14 to 16. The prerequisite for participation is voluntary work in Barsinghausen. The course is free and is intended not only for club members, but also for anyone interested in civic engagement. Of course, according to volunteer coordinator Anja Winter, a connection with facilities and institutions is advantageous.

The first part covers information about volunteering, the program itself, volunteer coordination as well as knowledge of communication models and legal issues. The second part concerns concept development, presentation technology and public relations. VHS Managing Director Kersten Prasuhn herself was a speaker for the engagement guide and confirms: “Everything you need to know” about volunteer work is taught in the course. This is why the Volunteer Academy funds this qualification program.

After the course, the pilots will be supported in network by the municipal administration. Together with the volunteer coordination, the group will encourage new volunteers to get involved in Barsinghausen and promote volunteer projects. Anyone wishing to participate can register directly on the VHS homepage or by calling 05105-521626. Alternatively, a registration link can be requested from the city volunteer coordination at anja.winter(at)

Educational leave: why Bavaria does not participate

Educational leave: why Bavaria does not participate

A yoga studio in Bad Hindelang in Oberallgäu: Christina Tetzner is currently practicing the “hero” step position with her seminar participants, and everyone is stretching their arms high. “It’s an excellent balancing posture for our sedentary daily lives,” explains the yoga teacher. As a recognized speaker on educational leave, she regularly gives seminars on subjects such as stress management, inner peace and balance.

“Always under pressure”: work and family often require a lot of energy

The approximately 15 participants – men and women – are all on educational leave from other Länder. They received five days of paid leave from their employer. Uschi Stadler, for example, works as a consultant in a health center in Hesse: “I have to talk a lot, I have to listen a lot and when I lose concentration, I need strategies like the ones I use in conversations. » This is how she describes her motivation for this seminar.

Torben Kiefer, cameraman from North Rhine-Westphalia, adds that not only work but also private life can be stressful. “When you have a family, you always have a lot to do,” he says. Svenja Ivanovski, an assistant at an authority in Hesse, shares the same feeling: “I feel like I am always under pressure.”

Educational leave is also a break from everyday life

In the Allgäu, they want to free themselves from the pressure of everyday life, take a breather and regain their strength. To do this, they requested leave from their employer. This duration is enshrined in law in all states, with the exception of Saxony and Bavaria. It is generally ten days for full-time employees, available within two years.

Since the Federal Republic ratified an International Labor Organization convention on paid educational leave in 1976, the Social Democratic governments of the Länder or – as in Baden-Württemberg – the Greens have mostly introduced laws corresponding at the level of the Länder. So far this has not happened in CSU-ruled Bavaria. The Bavarian Minister of Social Affairs, Ulrike Scharf (CSU), also has a clear opinion on this subject. “This law is not necessary,” she explains in an interview with BR.

Only a few take advantage of educational time

The Bavarian government focuses instead on voluntary continuing education. Employers should offer their employees continuing education on a voluntary basis and citizens should implement it under their own responsibility. Social Affairs Minister Scharf is confirmed by the statistics. Based on figures from other Länder, she found that “the proportion of people entitled to this leave and able to benefit from this leave is simply not high”.

In fact, according to estimates from the Ifo Institute, the proportion of employees who spend time on training is only 3.5% in Germany. This is not an argument for the opposition in the Bavarian Parliament. Doris Rauscher, spokesperson for the Bavarian SPD for work, social affairs and family, believes: “This is simply too short-sighted. Especially in today's changing world of work, a training exemption law would be a good thing for Bavaria.”

The Bavarian opposition still wants to introduce educational leave

The SPD and the Greens have tried several times in the past to introduce paid training hours in Bavaria, without success. But Rauscher wants to try again during the current legislature. “We certainly have highly qualified people who receive continuing education from their employers. But low-skilled people, in particular, sometimes feel a little left behind because they have no legal right to this training keep on going.”

There is now also an online petition demanding that Bavaria introduce educational leave. In addition, many associations and clubs from the fields of tradition preservation, the Church, trade unions, social associations, sports and women are jointly demanding the right to educational time. For example, they hope that more people will be trained for voluntary work.

Verena Bentele, president of VdK Bavaria, believes that it is extremely important that Bavarian employees can continue their training without losing their salary or using their vacation time for this. “People need skills and have to deal with new IT technologies, but also new rules and laws for clubs.” Civil society needs a voluntary commitment that strengthens and motivates it.

Continuing education and training: wide choice of seminars

At Christina Tetzner's Hindelanger Yoga Academy, participants are now comfortably seated on their mats. “Just enjoy this break, lie there, do nothing, just have fun,” the yoga teacher advises women and men. You should try to turn away from the carousel of thoughts and simply enjoy what is called “me time”. “We see that mental illnesses are increasing, burnout is increasing and taking a break in the form of educational leave can help to stay healthy,” Tetzner is convinced.

The range of continuing education opportunities is vast and is not limited to health prevention seminars. In Germany, more than 300 recognized providers also offer foreign language or IT courses, as well as political seminars. The path to getting there is generally simple for employees: find a course, book it and submit the documents to the human resources department. The company then authorizes educational leave and everyone must pay the training and accommodation costs themselves.

But: educational leave is little known

But even though the right to an educational exemption has existed for decades in some states, this concept is not known to many. Many companies simply don't advertise it. Torben Kiefer reports that he was the first in his department to take training leave a few years ago. “But I work on it and promote it a lot and there are more and more of it now.”

In the meantime, only the quiet breathing of the participants in the Hindelang stress management course can be heard. Before everyone falls asleep, Christina Tetzner gently brings them back. They lounge and stretch. Everyone is convinced of the concept of educational leave, appreciates the time spent and feels more relaxed. Torben Kiefer is certain: “My employer benefits greatly from the fact that I return to my workplace peacefully and calmly.”

Workshops and training

Workshops and training

Bootstrap Events

As part of their welcome to the school, all teachers joining EPFL are invited to an event called “Bootstrap”. The aim of this event is to provide teachers with the key information they need to start working at EPFL and to allow them to get acquainted and meet senior staff in an informal setting. Participation is by invitation only. It is highly recommended to all new people
Encourage teachers to participate in the Bootstrap that concerns them

For professors (in the sense of the academic title), the Bootstrap is a one-day seminar organized off-campus every spring. The topics covered are:

  • Mission and strategy of the school and role of teaching staff;
  • Expectations and support offered regarding teaching excellence;
  • Special features of the EPFL teaching and evaluation system;
  • Mission and support in the field of research.

For other teachers, Bootstrap is an evening seminar that covers the following topics:

  • Mission and strategy of the school and role of teaching staff;
  • Expectations and support offered regarding teaching excellence;
  • Special features of the EPFL teaching and evaluation system.

Bootstrap events are organized by the Teaching Support Center in collaboration with the Vice President for Academic Affairs, Vice Provosts for Education and Research, Office of Research, Professorial Affairs, and the Center for Education in the Digital Age.

Services for new teachers

All new teachers are invited to benefit from personalized support from an educational advisor who can help them prepare for teaching at EPFL.

Concrete support, step by step, for new assistant professors (PATT) helps in preparing the advertising file. A pedagogical advisor helps adapt lessons to the school context.EPFLand identifying relevant resources for (D) Course design, technology support or logistical issues.

Do not hesitate to contact us by email (email protected) or contact the education advisor of the relevant section.

Ireland offers certified, free and comprehensive online courses

Ireland offers certified, free and comprehensive online courses

Being able to study for free, online and 24 hours a day, 7 days a week. This is the ideal formula offered in Ireland for two years. These courses are offered in several disciplines and are open to anyone aged 18 or over. Only additional condition? You must be resident in Ireland or at least be able to provide a PPS number at the time of registration.

Since March 2020 and the first lockdown, the Irish Education Authority has been offering the eCollege platform, a website for on-demand learning services, free to all. It allows those who want to add skills to their CV or others to consider, for example, job retraining. The courses are more or less dense, but none require you to sit behind your computer at specific times and for entire days. They can be integrated into everyday personal or work commitments.

To enrol on these modules, the registration process is very simple, just visit and follow the remaining steps in the Apply section.

What courses are offered?

Once you have registered, you must choose the course and there the list is quite long. You can only take one course at a time. Thematically they are varied. The platform offers business courses, project management, graphic and web design, the development of basic IT skills as well as computer programming courses. eCollege also offers Irish courses to learn cartography, introduce yourself to different computer languages ​​such as Java Script or Python or even discover the basics of using Adobe Photoshop, Microsoft Word or Office. And to optimize the lessons, all the necessary materials are included in each course. For example, by focusing on the introduction to the use of Photoshop (as I am currently doing), you are offered the Adobe license for the duration of the training. It is therefore enough to install the software and be sufficiently active to prove that the free license allows learning.

Complete courses

In addition to this access to the software, the platform provides numerous explanatory videos animated or filmed by tutors. Registration also includes access to a downloadable manual that summarizes all the information provided during the courses, quizzes to monitor your learning, and exams to be taken depending on the level and progress of your training. Access to the platform is possible at any time and the teachers are even available live at certain times and by email the rest of the time to support you in your progress. Discussion forums are freely accessible to exchange ideas with other students and help each other. At the end, an exam must be taken online or in a training center in Ireland. In the second case, travel expenses can be fully reimbursed. The key to this exam? A recognized certificate of achievement. For courses related to Photoshop software, for example, the certificate is issued in partnership with Adobe. The only requirement for passing the final exam is that you must meet the set deadline. In my case, access is free for 16 weeks.

Parcoursup: How the link between secondary school and higher education was forged in Hauts-de-France

Parcoursup: How the link between secondary school and higher education was forged in Hauts-de-France

They had to man the hotline until midnight on Thursday 14 March, as they have done every evening since the start of this crucial week in which graduates and students in reorientation had to formulate their wishes for a place at university. At the end of the free Parcoursup number: national educational psychologists (PsyEN, former “advice consultants”) from the Rectorate of the Hauts-de-France academic region, who form a team of twelve people from delegation to information and advice.

See also | Article reserved for our subscribers Parcoursup: Nine high school students talk about their dilemmas before the end of their vows

This unit, which reports directly to the Rectorate, has no equivalent in France because of its clearly stated objective of creating a link between secondary education and higher education. This airlock, still largely unknown, represents a grey area and is the cause of much of the stress caused by the Parcoursup procedure.

In a territory marked by strong self-censorship among high school students with regard to higher education, the strategy of the Regional Academic Unit for Orientation towards Higher Education (Craoes) was to network the region as finely as possible and to be closely linked to five universities: Lille, Artois, Littoral Côte d’Opale, Valenciennes (Polytechnic University of Hauts-de-France in the north) and Picardie Jules-Verne.

Training school principals

“Each PsyEN is a reference for a zone that allows information and training to be disseminated as close as possible to students and teachersexplains Caroline Laurent, coordinator of the group. Our added value lies in the fact that we have succeeded in globalising resources. »

To help school principals in the difficult task assigned to them by the 2018 higher education reform of providing sound advice for their students’ orientation choices, Craoes has set up about ten training courses, attended by about five hundred of them in 2023.

“We have a heterogeneous audience, with teachers who are sometimes very diligent and interested in keeping their knowledge up to date, and others who understand that they have left the university for a period of time and must rely on a different representation than this one.” They had”describes Thomas Lefebvre, Deputy Director of the Information and Orientation Support Service at the University of Lille, who worked at Craoes for five years before taking up his post.

Secondary school teachers can openly discuss with their university colleagues, especially about the classification of files on Parcoursup, supporting students or opportunities for reorientation.

Teacher training: the unknown of the “ad hoc course” announced by Emmanuel Macron.

Teacher training: the unknown of the “ad hoc course” announced by Emmanuel Macron.

Will teacher training be reformed again? The decision will be recorded “Take responsibility” The subject, in the words of Emmanuel Macron before the rectors gathered at the Sorbonne on Thursday, August 25. This, in his opinion, requires the invention of a “Ad hoc route” to train young high school graduates for the profession. At his back-to-school press conference on Friday, August 26, the Minister of National Education remained enigmatic on the subject. He also announced the organization of an exceptional competition to recruit contract workers in spring 2023.

Also read: Article reserved for our subscribers “We don’t really know where we’re going”: the heart of the express training for contract teachers

“We are not questioning the master’s degree, but we are thinking about the process of selecting and training future teachers, which does not necessarily include a selection exam at the Bac + 5 level.”declared Pap Ndiaye, denying that he wanted to reverse one of the most important reforms implemented during Nicolas Sarkozy’s five years in office. Conceived in 2010 to raise the level of qualifications, “mastering” – the requirement of a master’s degree to pass the recruitment competitions for primary and secondary school teachers – had disrupted the pattern of the “Bac + 3” competitive examination in place since 1990.

If we look further back in time, future teachers sometimes did not yet have a high school diploma when they came up with the idea of ​​teaching school children: “Until 1969, we went to a normal school after the third gradeefor four years of training. After this date, employment took place after graduation, followed by two years of vocational training at a normal school.recalls former rector Alain Boissinot.

“Attitude towards bac+5 is socially unfair”

THE “Ad hoc route” Would it revive practices buried in 1989 by the orientation law of Lionel Jospin, architect of the unification of the training of first and second level teachers? This is what Pap Ndiaye suggested during his hearing before the Committee on Cultural Affairs and Education of the National Assembly on August 2.

Aiming to stimulate reflection on recruitment and revive a certain “first degree culture”, The Minister introduced the debate: “Is it absolutely necessary to hire teachers from bachelor and master schools? » “Mastery is a matter of course”, he continued. But “The attitude towards bac + 5 is socially unfair because you have to be able to do these courses, while school education is an opportunity for social advancement for those who come from the working class.”.

Online school: develop skills remotely

Online school: develop skills remotely

L'Online school is a new way of learning that has become increasingly popular in recent years. Thanks to the internet and the digitalization of learning, students can now do this Have access to quality education no matter where they are in the world. In this article we will talk about the advantages and disadvantages of online school Studi online education platform.

Read more : Coping with stress at school: practical advice for students

What are the advantages of online schools?

Online school has many advantages for students. First, they can Take courses at your own pace allowing yourself the time necessary to process the most difficult concepts. In addition, students can learn at any timewhich is very convenient for those who have a busy schedule or work full-time and want to continue their education while studying.

Secondly, Online school offers great flexibility for students to attend classes online from anywhere in the world. In fact, all they need is access to the Internet to study. You can therefore take courses on holiday, while traveling or from home. Over and beyond, Students are free to study from their computer, tablet or mobile phone.

Third, The online school offers access to high-quality content comparable to more traditional courses, personal. In fact, the courses on the different platforms are taught by qualified teachers. The course materials and materials provided for study are also qualitative and often include the following Videos, presentations or even practical exercises with corrections. Over and beyond, Students are closely monitored by teachers, who are there to answer your questions and help you on your journey. This enables a particularly individual offerThis allows students to make rapid progress.

Over and beyond, Online school is often a cost-effective alternative to more traditional studies, which can sometimes require a large budget. In fact, Tuition fees for online schools are generally lower than those for traditional schools, because the costs associated with physical infrastructure are low. AlsoSince students can work from home, they do not have to pay travel or accommodation costs specifically for their studies. This is therefore a great advantage, especially for people who do not necessarily have the means to finance these costs. So, Online school offers the opportunity to learn and study to those who cannot afford to move to another city or take an apartment.

Finally, Online school is a learning method that adapts to individual needs. Students can therefore choose which courses they want to take depending on their level of learning. They can also Choose the training paceSome people choose an easier pace if, for example, they want to combine their studies with their job, while others choose a more intensive pace if they want to graduate more quickly.

Read more : The virtual exhibition of the Grandes Écoles organized by the CGE

What are the disadvantages of online schools?

But despite these many advantages Online school can have some disadvantagesAlthough it offers great freedom and flexibility, it is actually a way of learning that cannot adapt to all situations or all student profiles.

So in order to be successful in online studies, Students must be autonomous and motivated. Since it is up to them to decide their schedule, it is important that they are rigorous, motivated and organized in their studies.

Due to the digitalization of courses Students do not have to meet. So, they might feel isolateddespite qualitative supervision by teachers, which may potentially harm their motivation.

Read more : Successful career change after studying business administration

Studi, a large 100% online school

Studi is an online school founded to provide an accessible education to all students, no matter where they are in the world. This is thanks to its numerous academic partners The courses offered at Studi cover many areas such as gaming, IT, marketing, finance, real estate, communication, project management… and are therefore adapted to the needs of each individual student.

Over and beyond, Studi is an intuitive platform and offers tools to support students in their progress. Courses taught by experienced teachers give students access to high quality learning. Furthermore, they have Access to their continuous progress thanks to their exam or homework results. They also receive comments from the teachers who follow them, which helps them overcome their difficulties.

Finally, Studi offers additional help to students who need it. Students can therefore Ask your questions to teachers or exchange ideas with other students via the platform.

So, If you are looking for a flexible learning method, online school is a great solution. It offers many advantages such asa customizable schedule, personalized help or even some mobility. However, it is important to take this into account it is not learning that is suitable for everyone, in view of thisYou have to be responsible and well organized and social ties must remain limited.

Fighting bullying at school: the Finnish example

Fighting bullying at school: the Finnish example

How to recognize the faint signs of bullying at school? How do you avoid the packet effects that continue to occur online? How can we put an end to this and support the victims? Teen suicides – like Dinah’s in Mulhouse (Haut-Rhin department) at the beginning of October – are a regular reminder of the devastating consequences of this phenomenon. One in ten students is a victim of bullying at school every year. Or between 800,000 and 1 million. The estimate has hardly changed since the topic was introduced through public education around ten years ago.

The authorities can no longer turn a blind eye to the tragedies that regularly strike the educational institution. Two parliamentary reports have taken up the issue in one year, and Brigitte Macron has made it one of her major concerns. Since the beginning of the school year, the Ministry of Education has been implementing a national program called Phare (Program to Combat Bullying at School). And although symbolic actions are increasing, such as the National Day Against School Bullying on Thursday November 18th, the means of action are still not very efficient. “The consciousness is new. France has fallen behind its European counterparts in the fight against this scourge.”notes Jean-Pierre Bellon, professor of philosophy and one of Phare’s designers.

In order to be inspired by a pioneering country, State Secretary for Priority Education Nathalie Elimas visited Finland at the beginning of November. Since 2003, every institution has been required by Finnish law to adopt a strategy in this area. The KiVa program developed by the University of Turku has been based on this commitment since 2006. Nine out of ten schools adopted it before it became chargeable five years ago. It is now used by half of Finnish schools and exported to around twenty countries, from New Zealand to Italy.

Continuous efficiency assessment

This method is based primarily on prevention. “The goal is not to transform the student victims to make them less vulnerable or to directly target the attackers, but rather to change the context so that the group’s new behaviors discourage the harassers.”, emphasizes Christina Salmivalli, researcher and designer of the program. Students receive ten hours of instruction per year in classes equivalent to CP, CM1, and middle school. It’s first about working on emotions and your place in the group before talking specifically about harassment.

TVO and TFO coordinate the online lessons

TVO and TFO coordinate the online lessons

Until August 21, telecommunications companies, municipalities, indigenous communities and non-profit organizations are invited to present innovative proposals and use their investments, expertise and experience to improve connectivity.

The $150 million in funding is part of a $315 million plan to attract $1 billion in investments to enable more people to “work from home more effectively , engage in online learning and stay in touch with family and friends.”

Construction code

The Ford government wants updating the building code to be “easier and quicker” to “respond more quickly to the needs of the construction sector.” In particular, we want to align the Ontario Code with the Federal Code and reduce interprovincial trade barriers.

Water supply

Working with the agri-food sector, we will seek to reduce drainage regulations (which help prevent flooding) “while maintaining environmental regulations that ensure the safety and health of Ontarians.”

And the work of implementing municipal wastewater and stormwater infrastructure projects will be “eased” by a single, consolidated environmental permitting process for municipal projects. “Routine and simple municipal works could be approved in advance without the need for separate approval on a case-by-case basis.”